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What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Winters Heating and Cooling, we know that choosing a company you can trust to complete AC repair in Franklin is important. We know how important it is to find a dependable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A reliable company that can do AC repair should have a number of references they’ll happily share with you. Check these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Winters Heating and Cooling a call at 317-406-5783. We’re happy to help!